Frequently Asked Questions

Do you ship worldwide?
Yes, we ship worldwide.

What comes in each order?
Each order includes a fully functional orb lighter, a curb chain necklace, a decorative instructional card, and a custom box to store the lighter in.

How do I use the lighter?
Each lighter is shipped empty for safety reasons and must be filled with butane before use. Follow the instructions on the card included with your order. You can also find video tutorials on our TikTok or Instagram pages which are linked in the footer.

How long will it take to ship my order?
Orders are packed and shipped with tracking in 1–3 business days.

How long will it take to receive my order?
Domestic (United States) orders typically arrive within 2–6 business days. International orders typically arrive within 6–12 business days.
Please note: these are estimates. Once you receive tracking, it’s best to communicate directly with the shipping carrier for any updates.

Is it safe to use?
Yes, the lighter is designed with safety in mind, including an adjustable flame height for controlled use. As with any lighter, please handle with care and follow all instructions provided.